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(continued from Quote Defaults Screen)

FOC Defaults Screen

This screen relates to FOCs provided by the supplier for this Service Option, which may or may not be passed on to an Agent.

Screen Shot 66: Add New Option Wizard - Group Service FOC Defaults Screen

Supplier FOCs

This is the Supplier’s FOC policy. Suppliers will traditionally give FOCs on the basis of Paid Persons or Paid Rooms.

The top row headed ‘Give one FOC Person After’ is for Paid Person-based FOCs. This will always be used in Quoting (PCM module) since room types and quantities are not used in that module – all quotes are on a ‘Half Twin’ plus ‘Single Supp’ basis. The row below that headed ‘Booking’ ‘Give one FOC Room After’ is for Paid Room-based FOCs.

If there are no values in the ‘Booking’ (Room Based) FOC line, then the system will calculate Bookings FOCs based on the Person Based FOC values.

Up to 5 FOC person break points can be entered - e.g. 15 in the first field, 30 in the second field, 45 in the third field, 60 in the fourth field and 75 in the fifth field. This would equate to – 1 FOC person after 15 paying Pax, 2 FOC persons after 30 paying Pax etc. If the supplier gives only one FOC after (e.g.) 15 paying pax and no more, then only the first field is filled in and the others are left at 0.

Up to 5 FOCs Room break points on the same basis as for FOC persons can be entered – e.g., 10, 20, 30 would mean 1 FOC Room after 10 paid rooms, 2 FOC Rooms after 20 paid rooms etc.

Free of Charge Given For (Suppliers)

The FOCs can be made applicable to just the Main Option (the Half Twin in the case of an accommodation service) or also include a single supplement and up to 5 extras. For Accommodation it is unusual for the extras to be given FOC by the supplier. For accommodation It is however common to check the Main Option and Single Supplement boxes to indicate that the FOC is for a whole room and not just a half twin share, although that feature can be used if required.

Agent FOCs

This is the FOC policy that is passed on to agents. The agent FOC policy can be different to the supplier’s FOC policy.

Free of Charge Given For (Agents)

The above FOCs can be made applicable to just the Main Option (the Half Twin in the case of an accommodation service) or also include a single supplement and up to 5 extras. For Accommodation it is unusual for the extras to be given FOC by the supplier. For accommodation It is however common to check the Main Option and Single Supplement boxes to indicate that the FOC is for a whole room and not just a half twin share.

Give FOCs To

Click the drop down buttons to indicate who may receive the supplier FOCs and in which order. The default recipients in order are Escort, Driver, Guide & Pax. In this case – if there are no escorts, guides or drivers costed into a quotation or booking, any FOCs available will be allocated to the Pax.

Forward

To continue setting up the Service, click the ‘Forward’ button on the Wizard bar. This will display the Enquiry Notes Screen.

Exit

To cancel setting up the Service click the ‘Exit’ button on the Wizard bar.

Back

If any item on previous screens needs correcting, use the ‘Back’ button on the Wizard bar.

(continued in Notes Screen)

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